Refund policy
Cooperative Support & Exchanges
· We are committed to providing excellent customer support. If you have any concerns or issues, please don’t hesitate to reach out.
· We strive to make exchanges smooth and hassle-free, ensuring a positive experience for every customer.
For all requests and queries email us on stylesangclothing@gmail.com.
Exchange & Store Credit Policy
· Exchange Policy:
o You can exchange an item for a different size/ style within 48 hours of delivery.
o The item must be unused, unwashed, and in original condition with all tags, packaging, and labels intact.
o If the requested size is out of stock, we will offer store credit instead of an exchange.
o One-time Exchange: Once an item is exchanged, it cannot be exchanged a second time.
Exchange Fee: A flat fee of ₹150 is applicable on all exchanges, which must be paid in advance or will be deducted from store credit, where applicable.
· Store Credit:
o Store credit will be issued within 48 hours after the returned item is received and inspected.
o Store credit is valid for 6 months and can be used towards future purchases.
o The store credit amount will be for the sale price of the returned product(s). Shipping costs are non-refundable.
· Refund Policy
- Wrong or Damaged Products: If you receive a wrong or damaged product, we will offer an exchange or store credit or refund, subject to verification and quality check by our team.
- Condition: In case of damaged products, please email us within 24 hours of delivery with clear photos and package opening videos showing the issue.
- Misprints & Color Variations: Minor color differences or misprints are not considered defects and will not be eligible for an exchange or store credit.
- Care Instructions: Damage, colour bleeding, shrinkage, fading or other issues resulting from failure to follow the care instructions may not be eligible for an exchange, store credit or refund.
Cancellation Policy
- No Cancellations: Cancellation requests may be made within 2 hours of placing an order. Beyond that, cancellation may not be possible.
- Please review your cart carefully before placing the order to ensure all items and details are correct.
Shipping & Additional Information
- Shipping Costs: Shipping fees are non-refundable.
- Exchanges: You are responsible for return shipping costs. Once the exchanged item is received and inspected, the new size will be shipped to you.
- Third-Party Courier: We partner with a third-party courier service. While we assist in resolving issues at the earliest, there may be situations beyond our control.
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International Orders: All international orders are final sale and are not eligible for returns, exchanges, or refunds. Please review your order details and size carefully before placing your order.