Refund policy
Cooperative Support & Exchanges
· We are committed to providing excellent customer support. If you have any concerns or issues, please don’t hesitate to reach out.
· We strive to make exchanges smooth and hassle-free, ensuring a positive experience for every customer.
For all requests and queries email us on www.stylesangclothing@gmail.com.
Exchange & Store Credit Policy
· Exchange Policy:
o You can exchange an item for a different size within 24 hours of delivery.
o The item must be unused, unwashed, and in original condition with all tags, packaging, and labels intact.
o If the requested size is out of stock, we will offer store credit instead of an exchange.
o One-time Exchange: Once an item is exchanged, it cannot be exchanged a second time.
· Store Credit:
o Store credit will be issued within 48 hours after the returned item is received and inspected.
o Store credit is valid for 6 months and can be used towards future purchases.
o The store credit amount will be for the sale price of the returned product(s). Shipping costs are non-refundable.
· Refund Policy
No Refunds: We do not offer refunds under any circumstances.
- Wrong or Damaged Products: If you receive a wrong or damaged product, we will offer an exchange or store credit, subject to verification and quality check by our team.
- Condition: In case of damaged products, please email us within 24 hours of delivery with clear photos and opening videos showing the issue.
- Misprints & Color Variations: Minor color differences or misprints are not considered defects and will not be eligible for an exchange or store credit.
- Care Instructions: Please note that hand washing a product that is intended to be dry cleaned may result in color running. In such cases, we will not be responsible for any refunds or exchanges.
Cancellation Policy
- No Cancellations: Once an order has been placed, we do not accept any cancellations.
- Please review your cart carefully before placing the order to ensure all items and details are correct.
Shipping & Additional Information
- Shipping Costs: Shipping fees are non-refundable.
- Exchanges: You are responsible for return shipping costs. Once the exchanged item is received and inspected, the new size will be shipped to you.
- Third-Party Courier: We partner with a third-party courier service. While we assist in resolving issues at the earliest, there may be situations beyond our control.